FAQs
Ready to book, but not sure where to start? Here are some frequently asked questions to guide you through the Okie Tent Parties process. Don't want to scroll anymore? Contact an OTP Architect today! Call or text us at (918) 236-9445 or email okietentparties@gmail.com.
Q: What's included with a tent party package?
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A: Each Tent Party Package includes 24-hour rental, delivery within the greater Tulsa County Area, setup and styling, next day collection, your choice of either teepee or A-frame style tents, air mattresses, bedding, decorative themed pillows, fairy lights, varied themed-decor around the tent (colored tulle and/or garland), bed tray, and custom name cards (if names are provided at least one week prior to event).
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Q: How do I book with Okie Tent Parties?
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A: You can book online using the "Book a Party" page or contact us directly using the website chat feature, call or text (918) 236-9445, or email okietentparties@gmail.com. ​​
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Q: How do I book online?
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A: Visit the "Book a Party" page and pick the package best suited for your party size. Select the "Book Your Party" button to view a calendar of available booking dates and times. Select the date and time you'd like an OTP Architect to set up. You can also select which type of tents you prefer, teepees or A-frames. You'll then be asked to complete client and event details so we can get started on planning your experience. You can add this package to your cart and continue shopping for additional add-ons, or check out.
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A 50% non-refundable deposit is due upon booking to confirm your reservation. The balance is due the day of your event upon set up. ​
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Q: What time do I select when booking?
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A: When booking, please select the time you'd like an OTP Architect to set up the tents. Set up will take place within a 1-hour window before or after the time you select.
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Q: How long does setup / collection take?
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A: Please allow 1 hour for setup and 1 hour for collection.
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Q: How do I pay?
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A: You can securely pay your 50% deposit online using any major credit card through PayPal. The balance may be paid in person via cash, Venmo, or credit card through the invoice.
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Q: What happens after booking?
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A: Once your date is booked, we get to work planning your setup! Our party team will confirm your theme, any add-ons, and your preferred setup and pickup window. Within 24–48 hours, you'll receive a confirmation email that includes your invoice with a summary of your order, payments made, and a link to pay your remaining balance. Please review this invoice carefully to ensure everything is correct.
The week of your party, you’ll receive a second confirmation email with updated details. On the day of setup and pickup, our team will text you directly with a final arrival window—and we’ll do our best to message you about 30 minutes before we’re on the way.
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Q: What's the difference between a Teepee-style tent and an A-frame tent?
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A: Teepee tents are cone shaped and are build with poles crossing in the middle. They have a single front opening and are considered roomier. To view an example of a teepee tent, CLICK HERE. A-frame tents are traditional, triangular tents with two vertical poles at each end and a horizontal pole that runs the length of the tent. Fabric is draped over the horizontal pole to create the walls. They have two openings at either end. To view an example of an A-frame tent, CLICK HERE. Teepee tents are included in all packages, A-frame tents may be reserved at +$15 each.
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Q: What should I expect on party day?
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A: On Party Day, OTP Architects will arrive to the setup location between the scheduled setup times agreed upon. The setup space must be clear and free of animals and people during setup. This helps us setup quickly and efficiently. Okie Tent Parties will not be responsible for clearing the space or moving furniture. If your space is not ready or there is not enough room for your party, Okie Tent Parties reserves the right to cancel your booking and/or reschedule your party for a later day/time when your space will be ready. In this case, an additional travel fee may also be required.
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Q: What should I expect on collection day?
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The next day, OTP Architects will arrive between the scheduled pickup times agreed upon. Please be sure you are available during the scheduled pickup times, or leave instructions on how we can complete our pickup during the scheduled time if you will not be there. A travel fee will be required if we are unable to access the location during our scheduled pickup time and/or if we are required to reschedule pickup times without advanced notice. ​
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Q: What is your cancellation policy and can I reschedule?
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A: To cancel your booking, please contact us within 2 weeks of the event. All cancellations result in the forfeit of your deposit. If you need to reschedule your event, please contact us within 7 days of your originally scheduled event. Your original deposit will be moved one time to the new date chosen, pending availability, and the remainder of the party cost will be due upon rescheduling.
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Q: What if I need to make changes to my party?
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A: We kindly ask that you notify us of any changes at least one week before your event. Changes requested after this deadline are subject to availability and may not be guaranteed. Please note that refunds will not be issued for cancellations or changes made within one week of your scheduled event.
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Q: What themes do you offer?
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A: We offer a wide variety of themes designed to fit every style, interest, and celebration! From popular character-inspired setups to color-based designs, trendy icons, seasonal favorites, and custom requests - we’ve got something for everyone. Some of our most-loved themes include Swiftie, Gamer, Groovy, Glow/Neon, Mermaid, Sports, Barbie, and Pom Pom.
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You can also mix and match colors or work with us to create a completely custom look. Check out our full theme gallery HERE, or reach out if you have something special in mind—we love bringing new ideas to life!
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Q: What if I don't see my theme?
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A: We love helping to build new themes to meet you unique party vision! We offer personalized customization services for a nominal per sleeper setup charge. Please contact us directly for pricing and availability.
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Q: How many people can you accommodate?
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A: We have packages set up for 3-10 guests and can accommodate large parties of 11 or more. For large parties, please contact us directly for pricing and availability.
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